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Double Diamond Agreement for Auto Transport

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Double Diamond Auto Transport agrees to make all efforts possible to provide the most expedient shipment of your vehicle - insofar as they will not compromise its standards of safety, legality, or quality.

Owner or Owner's Agent, who shall be referred to herein as "Shipper", warrants that he/she is the registered legal owner of this vehicle, or that it has been duly authorized by the legal owner to enter into this Agreement.


TERMS AND CONDITIONS

1. Shipper agrees to allow Double Diamond Auto Transport (hereinafter referred to as DDAT), to act as its agent in dealing with the trucking facilities, and to exercise its efforts on owner's behalf in placing the order with a carrier they deem fit. Said carrier will route vehicles(s) from origin to destination by a suitable route and does not agree to any specific routing. DDAT cannot make any guarantees for exact delivery time or day. Person releasing and/or receiving vehicle must be available the entire day for pickup or delivery. Carriers will try to give you an approximate time frame of a 2-4 hour window. Keep in mind drivers can be delayed for various reasons, traffic, accommodating other customers varying schedules, weather, breakdowns, illness or personal emergencies. In the event any of these or something else unexpected happens, every attempt to contact consignee will be made as soon as possible.

2. Circumstances, i.e.: weight restriction, steep hills, overhanging trees, narrow streets, cul-de-sacs, dirt road, the type of carrier, etc. on a "door-to-door" order, may have to arrange with shipper to meet at a legal and safe pickup/drop-off point as close as possible to the "door" to give/receive vehicle(s).

3. Carrier is not liable for damage caused to vehicle from excessive or improper loading of personal items. Carrier is not licensed to carry household goods or personal items and will not be responsible for any loss or citations as a result of excessive weight in vehicle. Carrier will not be responsible for loss or damage to personal belongings, including, without limitation any personal property, which is not factory installed that are not a part of the vehicle. Any costs, damages, sit time, or citations issued to Carrier due to or caused by excess weight of vehicle or personal items in vehicle will be the sole responsibility of the Shipper.

4. The following items are not to be in the vehicle at time of shipment: explosives, guns, ammunition, flammable products, major household appliances, narcotics, negotiable legal papers, alcoholic beverages, jewelry, furs, money, other articles of unusual value, live pets, plants or contraband. If any are found in vehicle they will be discarded at the owner's expense and by any legal means possible by the carrier, Federal Highway Administration and/or Department of Transportation.

5. Shipper is responsible for preparing the vehicle for transport. Any part of the vehicle that falls off during transport is the customer's responsibility including damages caused by said part to any other vehicles, on or off the carrier. All loose parts, fragile or protruding accessories (non-retractable antennas including car phone antennas), spoilers and running boards with less than six inches of clearance, etc. must be removed. Any removable parts to any luggage or sports racks should be removed. If they are not removed it will be at the shippers own risk.

6. Shipper is responsible for completely disarming any alarm system. Shipper will provide remotes to alarms. In the event the car alarm sounds the transporter is required to silence it by any means the transporter or driver deems reasonable and effective.

7. Carrier/DDAT is not liable for any mechanical function damage including engine, transmission, rear end, motor mounts, drive trains, wiring systems, cooling systems, window motors, radios, stereo equipment, power steering, air bags, brake cable or brake system, clutch cable or clutch, engine tuning, vehicle computer systems, alarm systems, any switch, alignment or suspension, etc., (anything mechanical or electrical). Driver negligence/method of transport must be proven to be the direct cause of said damage, via certified mechanic's written damage disclosure, in order to submit any claim.

8. A service charge of a minimum of $100 will be added to each jumpstart and/or winch service to any vehicle that is inoperable. Unless the car was booked as an "in-op." Not all carriers have the extra equipment needed to transport vehicles that do not run, roll, brake or steer.

9. The shipper and DDAT also understand that any shipment may be delayed due to mechanical failure, availability of equipment, holiday scheduling, adverse weather or road conditions and/or driver illness. The customer will be notified if such an event occurs.

10. Vehicles that are picked up or delivered and held for the sole purpose of accommodating the shippers schedule will be given longer transit times to include the requested special pickup/delivery dates. Otherwise you should expect your vehicle to arrive within 10-16 days, depending on route and distance.

11. Failure to reach shipper. Carrier will attempt to notify shipper of delivery/pick up of vehicle(s) 6-24 hours prior to the actual delivery/pickup. In the event the shipper is unable to be reached, the vehicle will be taken to a terminal at the discretion of DDAT and/or carrier, at the Shipper's expense. Customer must provide complete and correct addresses (pickup & delivery) at the time the order is booked to avoid any added charges or delays. Should any of this change prior to pickup/delivery DDAT must be notified 48 hours prior to pickup/delivery. In the event this information is not relayed to our office and the carrier attempts a pickup or a delivery the shipper will be responsible for paying any dry run, drop fees, storage and/or redelivery charges.

12. In the event a vehicle is damaged during transport, the carrier's insurance is the primary insurance, and any claims are to be submitted directly to the main carrier. All vehicles are insured up to full replacement value according to the insurance company.

12. Damage must be properly noted on the delivery receipt/bill of lading while the driver is still there, regardless of the time of day or dirty condition of vehicle.

13. Per Federal Highway Administration Law, any claim for damages(s) must be taken up directly with the trucking company that DDAT brokered the shipment to. If there is any damage, liabilities for same lies solely with the trucking company, not with DDAT. DDAT will furnish shipper with name, address, and phone number of the trucking company hired for the transport and will assist in providing any necessary information. Any claim for damage must be submitted in writing with a minimum of 2 estimates, clear photographs of damage and the signed copy of the bill of lading/condition report. The carrier must receive this information within 14 days of shipper receiving vehicle(s) unless noted otherwise on the carrier's bill of lading.

14. A C.O.D. order must be paid to the driver via cashiers check or cash prior to the driver releasing the vehicle.

15. Prior to shipment, DDAT shall have the right to refuse shipment of shippers vehicle. In such cases, Double Diamond shall return to shipper any payment already made by shipper.

16. A signature of the shipper on this agreement authorizes DDAT and any carrier we hire to operate and transport the vehicle(s) from the point of origin specified to its final destination.

 

Agreed Rate (in US$)

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Method of Payment

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Shipper's Signature

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Date

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